Delivery & Returns Policy

 

 

Shipping & Delivery

 


 

Shipping Costs

 

 

  • Free shipping is available for orders over €35.

  • For orders under €35, shipping costs €6.99.

 

 


 

 

Shipping Areas

 


We deliver worldwide, except for the following restricted regions:

Armed Forces of USA, Algeria, Brazil, Bermuda, Cuba, Egypt, Guadeloupe, Iran, Latvia, Nicaragua, South Africa, Sudan, Syria, Slovakia.

We apologize for any inconvenience and are working to expand our delivery coverage.

 


 

 

Delivery Time

 


Total Delivery Time = Processing Time + Shipping Time

 

  • Processing Time: 1–2 business days (may extend to 48–72 hours during holidays).

  • Estimated Shipping Time (after dispatch):

     

    • United States: 9–15 days (Standard), 6–9 days (Express €7.99–€10.99)

    • United Kingdom: 6–9 days

    • Canada: 9–15 days

    • Germany / Italy: 7–10 days

    • France: 5–9 days

    • Spain: 8–10 days

    • Australia: 8–15 days

    • Israel: 10–15 days

    • Non-European countries: 15–20 days

     

 


Note: Delivery times may vary due to customs, weather, or local conditions.


If your order has not arrived after the expected delivery period, please contact customer support for assistance.

 


 

 

Order Tracking

 


Once your order is shipped, you will receive a tracking link by email.

Tracking updates may take 1–2 business days to appear. If no update is available within 72 hours, please contact customer support.

 


 

 

Incorrect Shipping Information

 


If you accidentally provide incorrect shipping details, please contact customer support within 2 hours of placing your order.